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FREQUENTLY ASKED QUESTIONS (FAQ) If you want to learn more about our products, ask your question in the box above or request a call back.

  • What is covered under the EBP?

    The basic cover includes emergencies, outpatient consultancy at clinics, referrals to specialist, diagnostic investigations, medications, maternity and inpatient treatment.

  • What is deductible or Excess?

    Deductible is the amount that must be paid by patient to the physician before an Insurance Company will pay any expenses.

  • What is the difference between outpatient and inpatient?

    Outpatient: A patient who is not hospitalized overnight but who visits a hospital, clinic, or associated facility for diagnosis or treatment.

    In-Patient: An insured who is registered as a bed patient in a hospital and incurs daily room charges.

  • What is covered under the EBP?

    The basic cover includes emergencies, outpatient consultancy at clinics, referrals to specialist, diagnostic investigations, medications, maternity and inpatient treatment.

  • What is deductible or Excess?

    Deductible is the amount that must be paid by patient to the physician before an Insurance Company will pay any expenses.

  • What is the difference between outpatient and inpatient?

    Outpatient: A patient who is not hospitalized overnight but who visits a hospital, clinic, or associated facility for diagnosis or treatment.

    In-Patient: An insured who is registered as a bed patient in a hospital and incurs daily room charges.

  • What is covered under the EBP?

    The basic cover includes emergencies, outpatient consultancy at clinics, referrals to specialist, diagnostic investigations, medications, maternity and inpatient treatment.

  • What is deductible or Excess?

    Deductible is the amount that must be paid by patient to the physician before an Insurance Company will pay any expenses.

  • What is the difference between outpatient and inpatient?

    Outpatient: A patient who is not hospitalized overnight but who visits a hospital, clinic, or associated facility for diagnosis or treatment.

    In-Patient: An insured who is registered as a bed patient in a hospital and incurs daily room charges.

  • What is covered under the EBP?

    The basic cover includes emergencies, outpatient consultancy at clinics, referrals to specialist, diagnostic investigations, medications, maternity and inpatient treatment.

  • What is deductible or Excess?

    Deductible is the amount that must be paid by patient to the physician before an Insurance Company will pay any expenses.

  • What is the difference between outpatient and inpatient?

    Outpatient: A patient who is not hospitalized overnight but who visits a hospital, clinic, or associated facility for diagnosis or treatment.

    In-Patient: An insured who is registered as a bed patient in a hospital and incurs daily room charges.

  • What is covered under the EBP?

    The basic cover includes emergencies, outpatient consultancy at clinics, referrals to specialist, diagnostic investigations, medications, maternity and inpatient treatment.

  • What is deductible or Excess?

    Deductible is the amount that must be paid by patient to the physician before an Insurance Company will pay any expenses.

  • What is the difference between outpatient and inpatient?

    Outpatient: A patient who is not hospitalized overnight but who visits a hospital, clinic, or associated facility for diagnosis or treatment.

    In-Patient: An insured who is registered as a bed patient in a hospital and incurs daily room charges.

  • What is covered under the EBP?

    The basic cover includes emergencies, outpatient consultancy at clinics, referrals to specialist, diagnostic investigations, medications, maternity and inpatient treatment.

  • What is deductible or Excess?

    Deductible is the amount that must be paid by patient to the physician before an Insurance Company will pay any expenses.

  • What is the difference between outpatient and inpatient?

    Outpatient: A patient who is not hospitalized overnight but who visits a hospital, clinic, or associated facility for diagnosis or treatment.

    In-Patient: An insured who is registered as a bed patient in a hospital and incurs daily room charges.

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